Add a Payment Method

Meta requires a valid payment method on your WhatsApp account before it will deliver any WhatsApp message. This is a Meta requirement, not a WhatPro one — your plan and your WhatsApp connection can both be in place, but messages will not reach customers until a payment method is set up in Meta Business.

Required before any message sends

Without a default payment method in Meta Business, Meta delivers nothing. Add it before launching flows, campaigns, or the checkout gate.

You pay Meta directly, at cost

WhatPro does not charge you for message delivery. Conversation and message charges are billed by Meta directly to the payment method on your WhatsApp account. WhatPro adds no markup — you pay Meta at cost.

Your WhatPro plan (Starter, Basic, Growth, or Plus) controls in-app features and message volume allowances. Meta’s charges for WhatsApp delivery are separate and billed by Meta. See Plans for what each WhatPro plan includes.

Add the payment method

1. Open Meta Business and go to the billing / payment settings for your WhatsApp Business Account.
2. Add a valid card.
3. Set the card as the default payment method — not as a backup. Meta only uses the default to charge for message delivery.

You can reach Meta’s payment settings from the Add a payment method step on the WhatPro dashboard checklist, which links directly to Meta Business billing.

Set as default, not backup

A card added only as a backup will not be charged, and messages still will not deliver. Confirm the card is set as the default.

Confirm it is working

After adding and defaulting the card in Meta:

1. Return to the WhatPro dashboard.
2. Mark the Add a payment method step as done on the checklist.
3. Send a test message (for example, from a flow or the Settings page) and confirm it delivers.

What comes next

With a payment method in place, make sure your orders carry phone numbers WhatPro can message — continue with Require phone at checkout.