WhatPro Documentation

Automated WhatsApp for your Shopify store — flows, checkout OTP, chat button, newsletter, campaigns, and a team inbox. This is the complete reference for every feature.

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What WhatPro does

WhatPro connects your Shopify store to the WhatsApp Business Platform so you can automate order messaging, recover lost sales, verify customers, and talk to buyers — all from inside Shopify Admin. Every message is sent through your own official WhatsApp number, billed by Meta at cost.

Automations (Flows)

Order confirmations, abandoned-cart recovery, shipping updates, back-in-stock alerts, review requests, and more — triggered automatically by store events. Explore flows

Checkout Gate (OTP)

Verify a customer’s phone over WhatsApp before checkout to cut fake orders and chargebacks. Set it up

Chat Button

A floating WhatsApp button on every storefront page, fully customizable. Configure it

Newsletter popup

Collect WhatsApp subscribers with a storefront popup, welcome message, and optional discount. Learn more

Campaigns

Send bulk WhatsApp broadcasts to your customer segments using approved templates. Send a campaign

Order tags

Every flow tags the order it touches, so you can filter, automate, and report in Shopify. See the tag reference

New here?

Quick start Install WhatPro, connect WhatsApp, and send your first message in minutes.

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